Requirements

Important to know

Before we can welcome you to otto.de as a merchant, we would like to provide you with some more important information. One of these is the terms and conditions for selling your products on otto.de. We will also give you a brief overview of fees, commissions, as well as the shipping and returns process.

Requirements for merchants

Company

Selling on our website requires you have a business in Germany with a German legal form and a German tax ID.

Selling

As a retailer on otto.de you are the actual merchant interacting with the end customer.

Customer service

You must offer your own customer service in German for any questions customers may have.

Shipping

Retailers handle shipments to end customers and returns through a German warehouse.

You meet our requirements?

Product Ranges

Please note that currently we will not be able to show every single product range and certain product ranges will also not be offered in the future.

Product Ranges

Currently you can sell products on the following assortment areas on otto.de:

Drugstore: beauty, drugstore & supplements
Electronics & Media: office supplies, electronics, major domestic appliances, home appliances, small kitchen appliances, personal care appliances and technology accessories
Fashion & Lifestyle: clothing (incl. accessories), luggage & bags, jewellery, footwear and watches
Furniture & Living: kitchen & household goods, lamps & lighting, mattresses & bedding accesories, furniture, rugs, window shades & curtains, home accessories & decoration and home textiles
Garden & DIY: bathroom, DIY, electrical appliances, garden, small hardware, pet supplies and tools & machinery
Health: This includes products from the area of everyday medical aids
Sports & Leisure: baby accessories, craft, e-bikes, childrens furniture & mobility, musical instruments, toys, sports equipment & outdoor and bicycles & bicycle equipment

For a detailed list of which product groups from the above product ranges you can already offer on OTTO Market and which are currently not yet available for sale, please refer to our assortment overview.

Not allowed

Based on our values, the following products or merchants are excluded from sale on otto.de:

Ban on sandblasting in all product groups (unless there is no contact with quartz sand).
Ban on PVC in packaging and textiles
Ban on real fur
Ban on angora and mohair wool
Ban on fluorescent tubes
Requirements on leather & furs
Requirements on feathers & down
Requirements on sheep wool and other animal species
Requirements on wood

For further information please see:

List of prohibited products

Business Partner Declaration on Sustainability

Fee & Commission

When you become a retailer on otto.de, we offer a simple, transparent fee model. You pay a monthly base fee of 39.90€ and a market-based commission on sold items. The base fee applies after you have concluded the contract with us and you are technically able to sell products on otto.de. The contract can be terminated at any time with one month's notice to the end of the month.
The commission varies depending on the product group. For more detailed information about each product group and what commission applies to them, see the assortment overview.

More Information

Registration

In our step-by-step guide, we will take you through the registration process at OTTO Market.

Learn more

OTTO Partner Connect

OTTO Partner Connect is the partner portal providing the optimal opportunity to sell your products to your customers and keep an eye on things.

Learn more

Service provider

We offer you the option of working with service providers with whom we are currently also partnered.

Learn more

Services

We offer various services related to marketing, article-related services and analytics, and more are being added constantly.

Learn more

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