Checklist

You would like to sell on otto.de?

To sell at OTTO, certain requirements need to be met. In this short checklist, we have compiled all the necessary criteria we have for each seller. If you meet all the requirements, you can apply as a seller on our marketplace. Each application will be reviewed individually by us. We do this to provide you and our customers with a fair marketplace of high quality.

You meet the following requirements:

Your company has the German legal form of a company and your registered office is in Germany. Excluded from selling on otto.de are small entrepreneurs according to §19 UStG.

Your company has its own German VAT ID. Organizations with a common VAT ID cannot be connected or the VAT ID of the controlling company cannot be used.

Your goods are shipped from a warehouse in Germany or the EU. Returns are accepted in a warehouse in Germany or in the following selected EU countries: Denmark, France, Italy, the Netherlands, Austria, Poland, Spain and the Czech Republic. Returns to any other EU country are not possible.

You offer a German-speaking customer service.

Shipping & returns process requirements for parcel goods:

You use use DHL, DPD, GLS, Hermes or UPS to ship your parcel goods.
For returns to a warehouse in Germany, you work with DHL, GLS, or Hermes. Please note that we do not accept other shipping providers for returns to Germany.
For returns to a warehouse in selected EU countries, only DHL can be used as a shipping carrier.
You can already transfer a shipment number for the return route to us when sending your parcel goods. (You can find more information about this in the video about the return shipment number)

You can use a forwarding agent of your choice for the handling of forwarded goods and you do not have to provide a returns shipment number.

You offer products from one of the following product ranges:

Drugstore: beauty, drugstore & supplements
Electronics & Media: electronics, game consoles, game software, home appliances, major domestic appliances, office supplies & stationery, personal care appliances, small kitchen appliances, smartwaches & fitness trackers and technology accessories
Fashion & Lifestyle: clothing (incl. accessories), luggage & bags, jewellery, footwear and watches
Furniture & Living: kitchen & household goods, lamps & lighting, mattresses & bedding accesories, furniture, rugs, window shades & curtains, home accessories & decoration and home textiles
Garden & DIY: bathroom, DIY, electrical appliances, garden, small hardware, pet supplies and tools & machinery
Health: This includes products from the area of everyday medical aids
Sports & Leisure: baby accessories, bicycles, craft, childrens furniture & mobility, e-bikes, fitness equipment, musical instruments, toys, scooter, sports equipment & outdoor and bicycle equipment

You sell products that have an EAN and only offer new products.

For a detailed list of which product groups from the above product ranges you can already offer on OTTO Market and which are currently not yet available for sale, please refer to our assortment overview.

Minimum requirements for your production and excluded products

You meet these minimum requirements for your production:

Ban on sandblasting in all product groups (unless there is no contact with quartz sand).
Ban on PVC in packaging and textiles
Ban on real fur
Ban on angora and mohair wool
Ban on fluorescent tubes
Requirements on leather & furs
Requirements on feathers & down
Requirements on sheep wool and other animal species
Requirements on wood

We exclude these assortments / suppliers from sale:

Pornography, escort service, prostitution, sex tourism
Military / weapons industry (except hunting and sport shooting supplies)
Providers of gambling services incl. poker and bingo
Providers of pay-per-call services (e.g. 0900 numbers)
Providers of content that glorifies violence or drugs
Trade in real fur, angora wool from angora rabbits and mohair from angora goats
Dog collars with electrical impulses, spray function, ultrasound, barbs and spikes

For more information, click here:

List of prohibited products and Business Partner Declaration on Sustainability.

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