Before we can welcome you to otto.de as a merchant, we would like to provide you with some more important information. One of these is the terms and conditions for selling your products on otto.de. We will also give you a brief overview of fees, commissions, as well as the shipping and returns process.
Selling on our website requires you have a business in Germany with a German legal form and a German tax ID.
As a retailer on otto.de you are the actual merchant interacting with the end customer.
You must offer your own customer service in German for any questions customers may have.
You must sell products with a uniform VAT rate of 19%.
Retailers handle shipments to end customers and returns through a German warehouse.
Please note that currently we will not be able to show every single product range and certain product ranges will also not be offered in the future.
Currently you can sell products on the following assortment areas on otto.de:
For a detailed list of which product groups from the above product ranges you can already offer on OTTO Market and which are currently not yet available for sale, please refer to our assortment overview.
Based on our values, the following products or merchants are excluded from sale on otto.de:
For further information please see:
When you become a retailer on otto.de, we offer a simple, transparent fee model. You pay a monthly base fee of 39.90€ and a market-based commission on sold items. The base fee applies after you have concluded the contract with us and you are technically able to sell products on otto.de. The contract can be terminated at any time with one month's notice to the end of the month.
The commission varies depending on the product group. For more detailed information about each product group and what commission applies to them, see the assortment overview.
In our step-by-step guide, we will take you through the registration process at OTTO Market.
OTTO Partner Connect is the partner portal providing the optimal opportunity to sell your products to your customers and keep an eye on things.
We offer you the option of working with service providers with whom we are currently also partnered.
We offer various services related to marketing, article-related services and analytics, and more are being added constantly.